UX behind the firewall: Designing engaging experiences for staff (presentation)
While in Vancouver for a SharePoint conference, I was incredibly pleased to be able to present to a session of VanUE, a local gathering of UX folks. We had 100+ in the room, and I explored the...
View ArticleThere is (largely) nothing to fear from enterprise social media
For the early adopters, social and collaborative functionality is now an expected element of any modern intranet. As technology platforms improve, these capabilities are steadily incorporated into...
View ArticleCollaboration isn't free
The opportunities for collaboration and social tools to transform how we work are clear, and substantial. Too often, however, collaboration tools are treated as something that’s free, provided out of...
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Ideation applications on the intranet
As organisations look for ways to transform and innovate their businesses, the intranet is playing an important role. Many modern organisations are using ideation applications on their intranet to...
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How ready is your organisation for social?
There is no question that enterprise social and collaboration tools are sweeping through organisations. Some organisations are actively seeking out new tools and capabilities, while others are finding...
View ArticleArticles for May 2014 (social readiness & post-launch planning)
It’s easy to be passionate about social and collaborative tools, but are businesses as ready as we are? The main article this month shares a simple activity that will help teams to do an early...
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Digital workplaces and activity based working: maintaining connections in...
Many of the organisations we’re working with are in the process of moving into new office environments. These are often brand new office complexes, which have been shaped according to current...
View ArticleTake an ‘all of the above’ approach to intranets
The technology space is in constant flux, with new ideas and solutions transforming (and often disrupting) existing models. The business environment is similarly changing, albeit at a slower pace....
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Redesigning the enterprise
Organisations as diverse as Apple, Amazon, Ikea, Nike, Uber and the UK Government have shown the power of design. Delivering remarkable products and services, they have spearheaded the notion that...
View ArticleLessons from advertising for digital workplaces and intranets
Intranets and digital workplace initiatives are often seen as completely separate from the world of advertising and campaigns. But people who have worked in both observe that insights from advertising...
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